CommunityPulse: Moderator Burnout Dashboard
Real-time dashboard that tracks mod stress signals (report backlogs, response times, conflict escalations) for Discord/Reddit communities to prevent moderator burnout before it happens.
The Problem
Community moderators work unpaid, invisible jobs managing toxic reports, conflicts, and spam across Discord servers and subreddits. They have no visibility into their own burnout signals until they suddenly quit, leaving communities without leadership. Communities lose institutional knowledge and member trust overnight.
Target Audience
Community managers at 500-50k member Discord servers, Reddit mods, Slack workspace admins managing 200+ active members, and online gaming clans with distributed moderation teams.
Why Now?
Moderator burnout is becoming visible as a crisis — major communities are closing due to mod resignation; communities now see unpaid labor as a retention/sustainability problem worth solving.
What's Missing
Moderation tools focus on rule enforcement, not moderator health. No product maps emotional/operational burden onto simple metrics that trigger team escalation or workload rebalancing.
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